Restaurant Policies

Walk-Ins

PAVÃO welcomes walk-ins. Seating for walk-ins is based on availability and patrons may be subject to a wait.

Reservations

PAVÃO encourages all our patrons to make reservations 24 hours in advance. There is no cancellation fee or requirement of a credit card for parties of 4 persons or less. Please contact PAVÃO if you wish to cancel your party’s reservation at your earliest opportunity.

Table Cancellations

A table is deemed to be a “no show” if you are 15 minutes late for your reservation and have not contacted PAVÃO. In the event of a “no show”, your table will be given away and you will be seated based on availability.

Lateness & No Shows

A table is deemed to be a “no show” if you are 15 minutes late for your reservation and have not contacted PAVÃO. In the event of a “no show”, your table will be given away and you will be seated based on availability.

Group Reservations

Reservations for groups (5 or more persons) require a credit card and a security deposit of $50 per person will be charged to your credit card. This security deposit will be credited to the final bill.

To cancel or amend (changing the time or group size) a group reservation, you are required to give PAVÃO a minimum of 8 hours notice. Failure to cancel a reservation within 8 hours will result in a forfeiture of the security deposit. Failure to amend a reservation within 8 hours could result in either your request not being met or a charge being made against the security deposit.

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